Refund Policy

Thank you for choosing PlugAI. We appreciate your business and strive to provide the best possible service. If, for any reason, you are not satisfied with your purchase, we offer a refund within 14 days of the original purchase date.

To initiate a refund, please contact us at [email protected] within the specified 7-day period. In your email, include your name, order number, and the reason for the refund request. Our team will review your request and respond as quickly as possible.

Refund eligibility criteria:

• Refund requests must be submitted within 14 days of the original purchase date.
• Refunds are issued at the discretion of PlugAI.

Once your refund request is approved, we will process the refund to the original method of payment. Please note that it may take a few business days for the refund to reflect in your account.

If you have any questions or concerns about our refund policy, please don't hesitate to contact us at [email protected]. Thank you for choosing PlugAI.